We recommend booking in advance to ensure your preferred time and stylist, though we welcome walk-in guests when availability allows.
What products do you use?
We use premium professional-grade products chosen for their quality, performance, and care for your hair and skin.
Can I cancel or reschedule?
Yes, we ask that you notify us at least 24 hours in advance so we may accommodate other guests.
Do you offer consultations?
Absolutely. Our stylists will take the time to understand your goals and recommend services and treatments that suit your needs.
Booking & Confirmation
To secure your appointment, we may request credit card details or a small deposit at the time of booking.
Your card will only be charged in the event of a late cancellation or no-show.
Cancellations
If you need to cancel or reschedule your appointment, please notify us at least 3 hours in advance.
This allows us to offer the time to another guest on our waiting list.
Late Cancellations & No-Shows
Appointments cancelled less than 3 hours before the scheduled time—or guests who do not arrive for their appointment—will incur a 500 THB no-show fee.
This policy supports our team members and ensures fair availability for all guests.
Arrival Time
We kindly recommend arriving 10 minutes before your appointment to enjoy a relaxed check-in experience.
Guests arriving more than 10 minutes late may need to shorten their service or reschedule, depending on availability.
